FRONT DOOR FOBS, KEYS, AND ACCESS CODES
Safety and security are vital to the integrity of the building and its residents. It is important that we are all responsible for maintaining this by being careful with access control.
Your front door electronic key fob unlocks the front doors of both East 13th St. and East 14th St.
The access code for releasing the magnetic lock unlocks the front doors of both East 13th St. and East 14th St. THIS CODE IS NOT TO BE SHARED WITH THIRD PARTIES SUCH AS DELIVERY FIRMS.
Your door key unlocks all the following:
- East 14th Street front and stairwell doors.
- East 13th Street front and stairwell doors and the recycling room door.
These doors should NEVER be left open or unlocked. Shareholders are responsible for anyone they let into the building. If you need additional keys, you may have them made at a hardware store or locksmith, or you can purchase additional keys or electronic key fobs from the Co-op at cost.To acquire additional or replacement fobs, please email Superintendent and Managing Agent.
ELEVATOR KEY
Do not use a “fire key” to operate the elevators. Use of the “fire key” is illegal and can result in a substantial fine by the Fire Department. Each apartment was given two elevator keys at no cost.
APARTMENT KEYS
Shareholders must provide the Superintendent with a copy of the keys to their apartment so that he/she can respond to a building emergency if and when you are not home or let you in should you lose your own keys. The keys are kept securely and coded in such a way that only the Superintendent knows whose keys are whose.
If you do not provide a set of keys, and the Co-op must enter your apartment by drilling out or otherwise removing your locks, you will be responsible for those costs. The Co-op will not re-install locks for that shareholder or be responsible for securing the contents of any apartment entered under these circumstances.
MAILBOX KEYS
Residents have keys to their mailboxes. Our Post Office, Cooper Station, NY 10003, is located at the corner of Fourth Avenue and 11th Street. Superintendent can assist with a new lock if required.
PACKAGE DELIVERY
The Co-op provides no particular security for packages that are left in the lobbies upon delivery. It is up to residents (and neighbors) to retrieve them quickly or at least move them into the elevators, where they may be a bit safer. One alternative is to use nearby drop off lockers, such as Amazon lockers at Whole Foods.
INTERCOM
The building is protected by an intercom system in each apartment. All visitors must identify themselves to the satisfaction of the shareholder before entering the building. NEVER ADMIT ANYONE TO THE BUILDING WITHOUT ASCERTAINING THEIR IDENTITY. Your safety and that of your neighbors depends upon it.
It is the Co-op’s responsibility to maintain the audio portion of the intercom, but if a video unit should fail, the cost of its repair is borne by the shareholder.
SECURITY VIDEO/CCTV
The lobbies and immediate surrounds of the entrance doors of the building are covered by recording CCTV systems to improve security. Access to recordings following an incident is done by the Superintendent.
HEAT, ELECTRICITY, WATER AND GAS
Heat is provided by a gas boiler located in the 13th Street basement and a steam piping system that runs throughout the building.
If you experience either overheating or too little heat, please let the Managing Agent know. The Co-op can suggest ways to increase or decrease the amount of heat in your apartment.
Shareholders, however, are responsible for the installation and maintenance of radiators and the steam piping that serves them once such piping emerges from the wall of each apartment. The Co-op has the authority to require shareholders to repair radiator units that leak, make banging noises, or do not work properly.
With steam heat, the steam pipes were installed with specific gradients to allow condensate to run back to the boiler. Changes to these gradients can be a cause of the banging associated with steam heating systems. It is important should any work be done to radiators, flooring etc. that these gradients are not changed.
Electricity for hallways, intercoms and elevators is provided by the Co-op.
Electricity for individual apartments is paid for by the shareholders.
Water bills are paid by the Co-op and thus communally by the shareholders. Shareholders are encouraged to conserve water particularly in the summer months or when New York State announces water shortages.
Gas is generally not available in the Co-op. A few apartments have gas stoves, but these gas lines are not individually metered. Therefore, the annual gas bill is divided evenly among all apartments that have a gas connection.
TRASH, RECYCLING AND DISPOSING OF LARGE ITEMS
It is important for the building residents to comply with City requirements relating to trash, recycling and compost. Failure to do so may result in a fine for the Co-op. Please make sure any household help you hire understands these recycling / composting / trash rules.
Before disposing of any items, residents must separate recyclables (paper / cardboard, metals / plastics), compostable items (leaf and yard waste, food scraps, and food-soiled paper), and trash.
At 13th St., household trash should be placed in a closed bag, deposited in the trash chute on each floor after it has been enclosed in sealed plastic bags strong enough to resist the fall to the compactor room without bursting.
Compost bin with secure lid is located in garbage room off the lobby on first floor
On the 14th St. side,
Household trash should be placed in a closed bag and carried to the garbage cans located in each floor’s back stairwell. Recycling is located adjacent to the garbage cans. Compost bin with secure lid is located adjacent to the garbage cans on the second floor.
Newspapers, cardboard boxes, and other paper recyclables should be placed in the appropriate recycling bins. In addition, metal and plastics and glass should be rplaced in the appropriate bins loosely, not inside plastic garbage bags.
Special collection must be arranged for large items such as furniture, mattresses, or construction debris that cannot be bagged. Please contact the Superintendent about proper disposal of these items.
Certain materials such as unused paint cannot be disposed of in household trash.
More information on trash, recycling, composting, and disposing of unusual items is available from the NYC Department of Sanitation. https://www.nyc.gov/site/dsny/collection/residents.page
SPRINKLERS, SMOKE AND CO DETECTORS
Smoke and Carbon Monoxide detectors must be installed in every apartment as required by New York City Law. These smoke detectors are the responsibility of the shareholders to maintain. The newest state-regulated models have ten-year batteries and must be completely replaced after ten years. They should be vacuumed periodically to keep them free from dust and debris, and each detector should be tested monthly by pushing the test button, which should cause the alarm to sound.
Gas detectors are also required where gas appliances are installed.
Defective smoke detectors must be replaced. Someday, your safety and that of your neighbors may depend on it.
The cost for maintaining, testing and replacing these is the responsibility of the Shareholder.
Each Apartment contains fire-activated sprinklers.
The building also has detectors as required throughout the common areas.
LAUNDRY FACILITIES
Laundry rooms are located on the 3rd floor of the 14th Street side and the 5th Floor of the 13th Street side for use by residents.
In order to use the machines, you must download an app called MyMagicPass and use the code 7-11 East 13th Street to activate it and load money digitally into it. Once the app has money loaded, you can use it in the laundry room to run the machines.
As a courtesy to your fellow shareholders please do not leave clothes in the machines after the cycle has finished or overnight. Please turn off lights and close laundry room door when you leave.Report any maintenance problems with the laundry rooms to the Superintendent.
As these are shared machines, please be considerate when choosing to wash pet-related items as pet hair can build up in the machines and transfer to items in subsequent washes.
BUILDING MAINTENANCE AND REPAIRS
The Superintendent is responsible for the day-to-day operation of the Co-op building and for making minor repairs within his/her skill. Major capital improvements, repairs, or replacement of building systems (e.g., elevator, heat, sprinklers) are the responsibility of all shareholders and the Board as the elected governing body of the building makes decisions about implementing these types of projects.
Shareholders bear full responsibility for the maintenance of the interior of their apartments. As noted in the section on insurance, shareholders are responsible for damage caused to other apartments by leakage or flow of water or gas from any pipe, basin, tub or other equipment within the their apartments (as opposed to inside the walls).
If repairs are required on an emergency basis, contact the Superintendent and the Managing Agent. Any major repairs (e.g., shutting off water, heat, gas or electricity, or repairing water damage) will certainly involve the cooperation of your neighbors and the involvement of the Managing Agent. Therefore, the sooner you alert the Managing Agent to the problem, the quicker the problem can be fixed.
1) The Superintendent can fix minor problems within the boundaries of your apartment such as leaky faucets or bathroom grout. You should arrange a time with the Superintendent that is at a reasonable hour. You should pay the Superintendent for the work he/she does for a fee upon which you mutually agree. Whatever that fee may be, it will be likely be cheaper than calling in an outside professional.
2) The Superintendent can evaluate an infrastructural problem that is affecting your apartment. Problems within the walls and problems with the roof and exteriors, for example, are usually the responsibility of the Co-op to solve. That includes wiring and electrical problems or various heating concerns. The Superintendent works with the managing agent to bring in professionals to handle such things. This can take time, and it can also require gaining access to your apartment. Unfortunately, that’s a reality of life in an apartment building.
If you call a professional to address what turns out to be a building concern, the Board may not reimburse you. And the Superintendent is not required to call in a professional until he/she clears it with the Board and Akam (except in the case of what he deems a true emergency). This is important for obvious financial reasons.
One pivotal reminder: if the problem affecting one apartment is caused by faulty upkeep in another apartment—shareholder A’s leaky bathtub messes up shareholder B’s walls, for example—then shareholder A will be required to pay for all resulting repairs. This is why the Co-op requires everyone to have homeowners’ insurance and asks shareholders to make sure their bathrooms are watertight and their apartments are ship-shape.
3) The Superintendent can address true emergencies such as fire or a smoke condition or a cascading leak. The Superintendent lives here and can be reached 24/7, but only for real emergencies. He/she is not on call at all hours for routine maintenance.
WINDOWS
Apartment windows including skylights are the responsibility of the shareholder and should be maintained to a state of good repair. Common area windows and glazing such as entrance lobby and skylights above the elevator shafts remain the responsibility of the Co-op.
Window replacement must be approved by the Board, through the regular alteration approval process, described below.
Stairwells, Hallways and Fire Escapes
Stairwells, hallways, and fire escapes may not be obstructed by any personal possessions, including plants, ladders, bicycles, grocery carts or strollers. These communal areas are most definitely not storage areas. In the event that the city levies fines against the Co-op for obstructions of any kind, the fine will be the responsibility of the offending resident. An exception: Currently, ladders may be stored on the 14th Street side, if mounted to the walls.)
The hallways may not be decorated or furnished by individual shareholders. Children are not allowed to play in public hallways, stairways, or fire escapes and are not allowed on the roof without an adult.
Fire escapes MUST be kept clear of furniture, plants, and anything else.
EXTERMINATOR
Our building has an exterminator who provides periodic service. The Superintendent will post notice of when the exterminator is coming and shareholders may sign up to have their apartments exterminated. If you are experiencing pest problems, please reach out to the Superintendent.
CABLE TV AND INTERNET
Currently, the only cable television service available in the Co-op is from Spectrum Cable. For cable hookup, please contact Spectrum. No Board approval is necessary. Cable modem Internet service is also available through Spectrum. Be sure to activate your WiFi network security.
Under federal law, satellite television dishes are legal, but our building is badly situated for good service, and pursuing satellite service is not recommended. Any such installation requires prior approval of the Board, however, to ensure the safety of the building and compliance with federal law.
NOISE ISSUES
No shareholder shall make or permit any loud or disturbing noises (e.g. TV, music, musical instruments, video games, parties) in the building or do or permit anything to be done therein which will interfere with the rights, comfort, or convenience of other shareholders. The board reserves the right to fine residents for a verified violation of this rule.
Quiet hours are 11pm to 8am.
External noise, including recurring issues, should be reported through 311. Various Noise Complaint pages exist on 311, including noise from neighbors, noise from an air conditioner, ventilation equipment, or exhaust device, noise from store or business. These are best accessed through the 311 website https://portal.311.nyc.gov/report-problems/